Privacy Policy

Last updated: 17 February 2026

Canary Woof respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

1. Who We Are

Canary Woof provides private dog walks, daycare, and overnight stays in London E14, serving Canary Wharf and the Isle of Dogs.

For any privacy-related queries, contact:

Daniel at +44 7466 793424

2. What Information We Collect

We may collect the following information when you contact us or register as a client:

Personal Information

• Name

• Email address

• Phone number

• Home address (for service provision)

Dog Information

• Dog’s name, age, breed

• Medical conditions or behavioural notes

• Veterinary details

• Emergency contact details

Website Usage Data

Through Google Analytics and Microsoft Clarity, we may collect anonymised information such as:

• Pages visited (on our website)

• Time spent on the website

• Device and browser type

• General location (city/region level only)

This data does not directly identify you.

3. How We Use Your Information

We use your information to:

• Provide dog walking, daycare, and boarding services

• Communicate about bookings and care updates

• Maintain safety and emergency procedures

• Improve website performance and user experience

• Comply with legal obligations

We do not sell, rent, or trade your personal data.

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

• Contractual necessity (to provide services you request)

• Legitimate interest (to improve our services and website)

• Legal obligations (where required)

• Consent (for analytics cookies and optional communications

5. Data Storage & Security

Your data is stored securely and only retained for as long as necessary to provide services or meet legal obligations.

We take reasonable steps to protect your information from unauthorised access, loss, or misuse.

6. Sharing Your Information

We do not share your personal data with third parties except:

• Where required by law

• In the event of an emergency involving your dog

• With trusted service providers (e.g., website analytics tools)

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent (where applicable)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

For information about how we use cookies and analytics tools, please see our Cookie Policy.

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Daniel at +44 7466 793424